Privacy Policy | Elixir Trading

1. Introduction

Welcome to Elixir Trading ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website elixirtrades.com and use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

Discord Account Information: When you connect your Discord account, we receive your Discord username, user ID, avatar, and email address.
Payment Information: We collect cryptocurrency wallet addresses used for payments. We do not store private keys or sensitive wallet data.
Referral Information: If you participate in our referral program, we track referral codes and associated purchases.
Usage Data: We automatically collect information about how you interact with our website, including IP addresses, browser type, and pages visited.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Manage your account and provide customer support
Assign and manage Discord roles based on your subscription
Track and process referral commissions
Send you updates, newsletters, and marketing communications (with your consent)
Monitor and analyze trends, usage, and activities
Detect, prevent, and address technical issues and fraudulent activity

4. Information Sharing

We may share your information in the following situations:

With Discord: To verify your account and manage server access
Service Providers: With third-party vendors who perform services on our behalf (payment processing, analytics)
Legal Requirements: If required by law or to protect our rights
Business Transfers: In connection with any merger, sale, or acquisition

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

Remember your login session
Analyze website traffic and usage patterns
Track conversions from advertising campaigns

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

7. Third-Party Services

Our website may contain links to third-party websites and services, including Discord, cryptocurrency payment processors, and analytics providers. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict certain processing activities
Data portability
Withdraw consent at any time

To exercise these rights, please contact us through our Discord server.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us through our Discord server or by visiting our website.